#139294 Getting blank page when I clicked on Menu section on admin panel

Landing Forums Jupiter WordPress Theme Getting blank page when I clicked on Menu section on admin panel

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  • Talatcan Uysal

    Hi there,

    I disabled my customized functions.php file to see if any of my code is causing any issue but didn’t find any problem there.

    The theme is already updated. Do you have any idea what is causing the problem?

    I wonder if I update the nav-menus.php file, does it cause any problem on the database side?

    Thank you very much

    Amir Rather Support Team

    Hi there

    Please kindly provide WP Login and (in a private reply) FTP Login details so we could investigate the issue and try to resolve it.

    Waiting for your reply ūüôā

    Thank you in anticipation.

    Private
    Talatcan Uysal
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

    Please downgrade your PHP version to 7.4. It should fix the issue with Appearance > Menus section.

     

    Regards.

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