#112490 Header Builder – cannot drag/drop new items
Branimir Morfov 7 months ago
I cannot drag/drop new items (rows, icons, buttons) in the used template in HB.
I am forced to use a template as I cannot create a blank one as I cannot drag drop anyth.
WP Version: 5.7
WP Memory Limit: 256 MB
Theme Version: 6.8.1
PHP Memory Limit: 256 MB
PHP Max Input Vars: 15000Danish Iqbal 7 months ago
I added the entry in the hosts file but its still showing an error https://tinyurl.com/yhycbr2e
To fix this issue, please install the https://wordpress.org/plugins/enable-jquery-migrate-helper/ plugin and then in its settings, set the jQuery version to Legacy version. That should fix the issue.
Regards.Branimir Morfov 7 months ago
Yes, this resolved the issue.
However, what are the plans to update the jQuery code for the Jupiter 6?Alexander Hutsol Support Team 7 months ago
The developers are aware of this issue and will fix it in the next theme update.
Please take our apologies for inconveniences.
Regards.Adrienne Grace 2 months ago
I have added Enable jQuery Migrate Helper and moved to the legacy version, but still can’t add any elements to my custom header. Is there another trick? Thank you.Amir Rather Support Team 2 months ago
Could you please send over your site URL and administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.PrivateAdrienne Grace 2 months agoThis reply has been marked as private.Amir Rather Support Team 2 months ago
am I missing something?
RegardsAdrienne Grace 2 months ago
Thank you for this — it turns out there’s some sort of blocker with Chrome, or at least Chrome on Mac. I even turned off all my extensions and that didn’t fix it, but using Firefox did. Thank you!
Adrienne GraceAlexander Hutsol Support Team 2 months ago
Hello Adrienne Grace,
We are glad to know you found a solution.
Thank you for informing.