#133927 homepage doesn’t load
Edoardo 1 month, 1 week ago
i’ve a problem on my website after updating the theme: the homepage is stuck on the preloader and i can’t see nothing. The other pages (eg. /chi-siamo) are ok.
What is the problem with the home?
Let me know,
regards.Mohsin Al-Rabieai Support Team 1 month, 1 week ago
It’s a known issue and we discovered it recently. Our developers are working on it to bring a fix ASAP. This issue is caused by the Diagram Progress bar shortcode. On the pages that have this shortcode, it will throw a JS error and causes the JS to function incorrectly. Unfortunately, we need to wait for our developers to bring a fix. It will happen very soon, but if you need the homepage for now, maybe it’s better to remove the Diagram Progress Bar shortcode on the page. Thanks for your understanding.
BestsEdoardo 1 month ago
thank you for helping me. I’ve deleted the section till the developers release a new update of jupiter.
Edo.Nodari Support Team 1 month ago
Thank you for understanding
Hav a good day