#133927 homepage doesn’t load

Landing Forums Jupiter WordPress Theme homepage doesn’t load

Viewing 4 posts - 1 through 4 (of 4 total)
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  • Edoardo

    Hi,

    i’ve a problem on my website after updating the theme: the homepage is stuck on the preloader and i can’t see nothing. The other pages (eg. /chi-siamo) are ok.

    What is the problem with the home?

    Let me know,
    regards.

    Mohsin Al-Rabieai Support Team

    Hi Edoardo,

    It’s a known issue and we discovered it recently. Our developers are working on it to bring a fix ASAP. This issue is caused by the Diagram Progress bar shortcode. On the pages that have this shortcode, it will throw a JS error and causes the JS to function incorrectly. Unfortunately, we need to wait for our developers to bring a fix. It will happen very soon, but if you need the homepage for now, maybe it’s better to remove the Diagram Progress Bar shortcode on the page. Thanks for your understanding.

    Bests

    Edoardo

    Hi Mohsin,

    thank you for helping me. I’ve deleted the section till the developers release a new update of jupiter.

    Regards,
    Edo.

    Nodari Support Team

    hi Edoardo

    Thank you for understanding

    Hav a good day

Viewing 4 posts - 1 through 4 (of 4 total)
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