#129542 How can we link to specific FAQ items on the FAQ page?
jason friesen 2 months ago
We are having troubles figuring out how to link to specific FAQ Items on the Main FAQ page.
For example, we want to add a link to the second FAQ Item on the Main FAQ page (https://www.trekmedics.org/beacon/faq/): “Why am I not receiving alerts on my device?”
However, the only option we seem to have is to link to an individual FAQ Item page – for example: https://www.trekmedics.org/faq-items/alertas/
This is problematic because it takes Users away from the main FAQ page, which we don’t want to do (in case they need to read additional FAQs).
Is there a way to link directly to specific FAQ Items, or add an Anchor Link?
Thank youjason friesen 2 months ago
Here is a screenshot of what we’re trying to accomplish.Amir Rather Support Team 2 months ago
The Jupiter FAQ shortcode doesn’t have this option, unfortunately, as an alternative you can use the default, WPB Page Builder FAQ shortcode https://take.ms/grY50 and add an ID like https://take.ms/n27EM but it won’t open the FAQ but jump to it from the address URL like https://amir.artbees.team/test/#two
Hope this helps 🙂jason friesen 2 months ago
Ok, thanks a lot – we can work with that.
Much appreciated!Amir Rather Support Team 2 months ago
You’re most welcome Jason 🙂