#136054 How to activate JetElements

Landing Forums JupiterX WordPress Theme How to activate JetElements

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  • ram-9ed6d036

    Hello,

    How do i activate the Crocoblock JetElements so it can get updates?

    Also I am recieveing an object catch error. the error reads

    The object cache encountered errors.

    • <b>Failed to initialize object cache: Connection refused</b>

    Best Regards,

    Ramiro

    Amir Rather Support Team

    Hi there,

    The following three points should be considered while using bundled plugins like Jet Elements, Layer slider, etc.
    1 ) Updates are managed by the Artbees team and would be available when a new version of the theme is released and should be done from Jupiter X > Control Panel > Updates only.
    2 ) Ignore the update notification until it’s released by the Artbees team. You can check release notes.
    3) There is no need to register or activate the license, we push the updates from our servers.

    Please kindly note that: We only release the new version of the plugins once we make sure it’s safe to upgrade. This means that it may take up to 2-3 weeks from the moment you see the update notice on the plugins page until you are able to update it. It’s for the safety and avoidance of unwanted bugs.

    Get back to us in case you have any queries or issues 🙂

    ram-9ed6d036

    Thank you for your detialed reply =)

    How about recieveing an object catch error?

    the error reads

    The object cache encountered errors.

    • <b>Failed to initialize object cache: Connection refused</b>

    Best Regards,

    Ramiro

    Amir Rather Support Team

    Hi there!

    Are you using Object Cache Pro Plugin? It seems to be coming from that.

    Regards

    ram-9ed6d036

    It did not seem to activate?

    It is under the must use section.

    Best Regards,

    Ramiro

    Amir Rather Support Team

    Hi there!

    Seems like this plugin has been installed as a Must-Use Plugin by the Hosting Provider.

    I can still remove it if you want, however, there is no harm in keeping it if it isn’t causing any issue.

    Regards

Viewing 6 posts - 1 through 6 (of 6 total)
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