#78233 Huge Problem – can’t create new sites (error message in screenshot)
Manfred Fuetsch 1 month ago
Hello Artbees Team!
I’m currently setting up the new website for http://www.freiraum-stubai.com. Since this morning i have a huge problem creating new sites. The error message is attached in the screenshot.
Another huge problem, maybe even worse.. editing my current pages seemes to be very buggy and i’m not able to move my content on a page up or down as the content inside get’s lost when moving.
Please help me!Alexander Hutsol Support Team 1 month ago
Please provide us with wp-admin login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Regards.PrivateManfred Fuetsch 1 month agoThis reply has been marked as private.PrivateManfred Fuetsch 1 month agoThis reply has been marked as private.Manfred Fuetsch 1 month ago
any news?Nodari Support Team 1 month ago
There is a known problem with the current version of Elementor and we recommend to downgrade id to version 2.9.14. however, based on your screenshot im not sure if this is the exact case, most probably this is some setting issue with the template, which needs to be verified
You can easily downgrade Elementor from Elementor > Tools and choose a lower version from the list to downgrade
Manfred, are you sure you cant provide access details of your site? we can provide better assistance if we have itManfred Fuetsch 1 month ago
i posted my details in a previous “private” message. Anyway, i resolved everything on my own in the final move.
Indeed, the elementor update to v3.0 brought up all the problems.
- downgrade of wordpress back to version 2.4.* (had the newest version installed)
- downgrade of elementor pro to version 2.10.3
- downgrade of elementor core to version 2.9.8
Regarding my issue not able to install any new page – after upgrading elementor V2 to newest V3, a new page builder was installed. This new page builder was missing a common template for my pages.
Looking back, the problem is quite easy to remove. But the horrible way of implementing the new elementor version (which is a disaster) made the trouble look bad as f***.
Maybe my information can help you with other customers who are facing similar issues.
Thank you for getting back, but i’m doing fine again!
after getting back all basic setup including wordpress and elementor, i used the revisions tab in elementor to get back to a full functiol state before i was starting to mess up quite a few content.
/solved /closedNodari Support Team 4 weeks ago
Manfred thank you so much for sharing such valuable information, it definitely helps 🙂
Have a nice week and let us know if you need anything else