#81531 I can’t install template

Landing Forums JupiterX WordPress Theme I can’t install template

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  • Jacqmin

    Hi,

     

    I try to install a sample template with the instruction. All is working, the popup say tat everything is fine but when i go to my website nothing change and when i return to JupiterX > Control Panel > templates, nothing is selected.

    Perhaps it’s fault of my php.ini, my hosting doesn’t offer more than 128mb?

    Nodari Support Team

    Good morning Jacqmin

    Sorry but there is no WordPress installed on the domain you provided here, is this a correct URL? I see the site but it’s not WordPress and wp-admin is not working

    Thanks ๐Ÿ™‚

     

    Jacqmin

    Sorry, just add /dev at the end of the url.

    thanks.

    Alexander Support Team

    Hello,

    I imported the Hercle template on your site https://prnt.sc/uh97rm .

    Please clear the browser cache and check it now.

     

    Regards.

    Jacqmin

    Thanks a lot for your action but how can I do if I want to change The sample ? Or if I use another jupiterx on another website ?

    thanks in advance.

    Amir Rather Support Team

    You could try to install in Jupiter X > Control Panel > Templates and if anything let us know ๐Ÿ™‚

    You can install Jupiter on any number of sites as you wish, including local development environments. The only restriction is you can only register the product for a maximum of one WordPress installation for each purchase code that you have. Thus, you cannot use your activation code twice.

    Jacqmin

    Thanks, I try to install another template but after the successful message nothing change. The issue still

     

     

    Alexander Support Team

    Hello,

    I suppose you tried to import a template selecting the Content Import option https://prnt.sc/uhwpi6 . In this case only new pages content will be imported, all current content and settings remain and new template won’t be displayed as installed one in the Jupiter X > Control Panel > Templates section. If you go to Pages > All Pages you’ll new pages you imported.

    If you want to overwrite your current template and all site’s content then you need to choose the Full Import option during the template import process https://prnt.sc/uhwth2

     

    Regards.

Viewing 8 posts - 1 through 8 (of 8 total)
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