#77708 I’m unable to register The Ken theme

Landing Forums The Ken WordPress Theme I’m unable to register The Ken theme

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  • Mathew Munyao

    Hello, I have this issue with The ken theme I recently bought last week.
    I have followed the whole process for registering my theme on WordPress. But when I copy my API key to The Ken control panel in WordPress and press ‘register’ it doesn’t respond at all and so I can’t register my theme.
    What could be the issue guys?

    Alexander Support Team

    Hello,

    If your WordPress version is 5.5 then install the Test jQuery Updates plugin and enable the jQuery Migrate option https://prnt.sc/tzpxe9

    It should help with the theme registering issue.

    Let us know if our further assistance regarding this matter is still needed.

     

    Regards.

    Mathew Munyao

    Thanks for the follow-up. I already solved it. I was using an older version of the theme that I had downloaded from Themeforest.
    I don’t know why you guys still have an outdated theme there in the first place

    Alexander Support Team

    Hello,

     

    We are glad to know you solved the issue.

    Thank you for informing.

     

    Regards.

Viewing 4 posts - 1 through 4 (of 4 total)
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