#129062 Image carousel not showing images on homepage – only nav dots show

Landing Forums JupiterX WordPress Theme Image carousel not showing images on homepage – only nav dots show

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  • alyssa.kaufman-abc2fa07

    The images in my carousel no longer show up on my homepage. They will show if I do a hard refresh, but every time i revisit the site they disappear again.

    They used to work and this is a recent discovery.

    Amir Rather Support Team

    Hi There

    The carousel here https://take.ms/qhjuL seems to be working fine, which device and browser do you see the issue on?

    Regards

    alyssa.kaufman-abc2fa07

    Hi – for me it is not showing in Google Chrome. It does show in Safari.

     

    I’ve attached a screenshot so you can see where it’s not showing!

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    Amir Rather Support Team
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    alyssa.kaufman-abc2fa07
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

     

    I changed “Image Size” in the Carousel settings https://prnt.sc/1qa08bw and now the images are shown.

    Please check.

     

    Regards.

    alyssa.kaufman-abc2fa07

    Hi – they still do not show for me upon first load. 🙁 they show up after a hard refresh, but not for the first visit.

    Appreciate your help

    Alexander Hutsol Support Team

    Hello,

     

    Could you please check in another browser or via Incognito mode of your browser?

     

    Thank you.

    Regards.

    alyssa.kaufman-abc2fa07

    Hello –

    Just checked in Microsoft Edge and it doesn’t show as well. Screenshot uploaded (first one).

    Incognito in Chrome also doesn’t show the carousel. Screenshot also uploaded (second one).

    🙁

    Nodari Support Team

    Hey there

    I just tried it and like my colleagues, I don’t have a problem viewing it, check this out: https://prnt.sc/1qcvuxr
    Alyssa, have you tried some other elements for the carousel? https://prnt.sc/1qcww7a ?

    Best

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