#129100 Info Thumbnail Directory

Landing Forums Jupiter WordPress Theme Info Thumbnail Directory

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • pierluigi di rollo

    Hi we need to clean up the thumbnails.

    Kindly we have the following thumbnails in the media panel (see attached)

    Your theme requires the generation of specific thumbnails which are not found in the uploads folder (/ httpdocs / wp-content / uploads /). We need to know if these thumbnails are saved in a specific folder required by your theme.

    We thank you for your support.

    Thank You

     

    Alexander Hutsol Support Team

    Hello,

     

    Do you mean some images are not shown on your site?

    Can you show a screenshot as the attachment is missing in your post?

    Also please provide WP Dashboard and FTP credentials in the private reply to check the issue?

     

    Regards.

    pierluigi di rollo

    Hi we need to clean up the thumbnails.

    Kindly we have the following thumbnails in the media panel (see attached)

    Your theme requires the generation of specific thumbnails which are not found in the uploads folder (/ httpdocs / wp-content / uploads /). We need to know if these thumbnails are saved in a specific folder required by your theme.

    We thank you for your support.

    Thank You

    Nodari Support Team

    Hi pierluigi

    To be honest, I’m still not clear what exactly is the problem, it’s about thumbnails but not sure, can you please rephrase your question?
    Also, please kindly provide access to your website dashboard and FTP details,

    Thanks in advance

Viewing 4 posts - 1 through 4 (of 4 total)
You must be logged in to reply to this topic.
Login