#81902 Installing JupiterX on WordPress

Landing Forums JupiterX WordPress Theme Installing JupiterX on WordPress

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  • kfchadwick-8abc1fcc

    I have been experiencing some difficulty installing all downloads with the Jupiter X Theme Forest theme on my website http://www.kristinfieldschadwick.com. It just keeps saying “problem installing theme.”

    I also have not been able to see the correct admin toolbar either.  Thanks!

    Alexander Hutsol Support Team

    Hello,

    Do you mean the template installation issue in the Jupiter X > Control Panel > Templates section? Please specify.

    If yes, then let us know the template name you want to import and provide us with wp-admin login details in the private reply https://prnt.sc/uhx047 to check the issue.

     

    Thank you.

    Regards.

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    kfchadwick-8abc1fcc
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    Nodari Support Team

    hey there

    The name and password combination did not work for me, can you please check it again?
    Do you have a problem with the demo installation or with the theme installation? can you please share a screenshot of the error?

    Thanks

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    kfchadwick-8abc1fcc
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    Nodari Support Team
    This reply has been marked as private.
    Private
    kfchadwick-8abc1fcc
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    Nodari Support Team

    Hey there

    Thank you access details worked normally 🙂

    I just tried your site and the Elementor toolbar is working normally for me, https://prnt.sc/uiq18z
    Please also consider, you are using Worpdress.com and you will have slightly different toolbar from self-hosted WordPress sites

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