#81902 Installing JupiterX on WordPress
kfchadwick-8abc1fcc 6 days, 16 hours ago
I have been experiencing some difficulty installing all downloads with the Jupiter X Theme Forest theme on my website http://www.kristinfieldschadwick.com. It just keeps saying “problem installing theme.”
I also have not been able to see the correct admin toolbar either. Thanks!Alexander Hutsol Support Team 6 days, 13 hours ago
Do you mean the template installation issue in the Jupiter X > Control Panel > Templates section? Please specify.
If yes, then let us know the template name you want to import and provide us with wp-admin login details in the private reply https://prnt.sc/uhx047 to check the issue.
Regards.Privatekfchadwick-8abc1fcc 6 days, 10 hours agoThis reply has been marked as private.Nodari Support Team 6 days, 7 hours ago
The name and password combination did not work for me, can you please check it again?
Do you have a problem with the demo installation or with the theme installation? can you please share a screenshot of the error?
ThanksPrivatekfchadwick-8abc1fcc 6 days, 6 hours agoThis reply has been marked as private.PrivateNodari Support Team 6 days, 5 hours agoThis reply has been marked as private.Privatekfchadwick-8abc1fcc 5 days, 10 hours agoThis reply has been marked as private.Nodari Support Team 5 days, 4 hours ago
Thank you access details worked normally 🙂
I just tried your site and the Elementor toolbar is working normally for me, https://prnt.sc/uiq18z
Please also consider, you are using Worpdress.com and you will have slightly different toolbar from self-hosted WordPress sites