#132308 Issue taking time to be able to scroll on a mobile device

Landing Forums JupiterX WordPress Theme Issue taking time to be able to scroll on a mobile device

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  • Liz Rochester Shaddock

    Hey,

    I have an issue on my website, where on my mobile phone I have to wait for a few seconds before I can scroll down the page.

    It’s as if its waiting for everything to load before I can scroll.

    I’ve not had this issue on any other websites created with Jupiter.

    Mohsin Al-Rabieai Support Team

    Hi Liz,

    Sorry for the delayed response. I can see it loads on my Chrome browser before it loads totally. Is it something that happens on a specific browser? I use Mac and Chrome. Here is my browser details:

    https://whatismybrowser.com/w/9PY9TS8

    Can you please provide yours?

    Bests

    Liz Rochester Shaddock

    It’s on my iPhone 11 on safari.

    The desktop seems fine

    Mohsin Al-Rabieai Support Team

    Ok as far as I can see, there is an invisible Calendly iFrame that is overlapping your page in mobile devices and that is causing this issue. Can you please remove that Calendly iFrame in case you know where it comes from? The source might be a custom shortcode or a third party plugin.

    Bests

    Liz Rochester Shaddock

    Thank you so much for your help. That has resolved the issue.

    Alexander Hutsol Support Team

    Hello,

    You are welcome 🙂

    Feel free to create a new topic if you have any other questions.

     

    Regards.

Viewing 6 posts - 1 through 6 (of 6 total)
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