#78362 Issues with the new WordPress Update.

Landing Forums JupiterX WordPress Theme Issues with the new WordPress Update.

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  • David Kirkland

    When the new WordPress 5.5 dropped, I began to experience issues with the design and formating. I have updated to your latest version of the theme but I am still experiencing these design flaws. My selected fonts are not being displayed on the live version but they do on the Elementor editor (I have already reached out to Elementor and they say it is with the Jupiter X theme. Additionally, most Jupiter X functions such as the Raven plugin styles and animation no longer work. Please assist.

    Alexander Support Team

    Hello,

    Please provide us with the link to your site’s wp-admin area in the private reply https://prnt.sc/u6tjby to check the issue.

    Thank you.

     

    Regards.

    Private
    David Kirkland
    This reply has been marked as private.
    Nodari Support Team

    Hello David

    This problem was caused by the latest update of the Elementor 3+ version, please kindly downgrade it to the version 2.9.14 and try again, currently, the theme is not fully compatible to that version, please keep 2.9.14 version until next theme update with he resolved problems

    Sorry for being late, we are getting an influx of the tickets

    The version can be downgraded from the Elementor > tools > version control tab

    Miao Sun

    Hi Nodari,

    Any idea when the new theme update which is compatible with elementor 3.0.x will arrive?

    Regards

    Amir Rather Support Team

    Hi There

    We will release a new update soon, it is under process, but I don’t have an ETA for you to be honest.

    Regards

    Nodari Support Team

    Hi Miao

    Recently we released an update of the Jupiter X core plugin (version 1.7.1) which fixed the problem with the template installation part, now we are still working on the next update because of ELementor issued several new updates in a very short period of a time we are testing their new releases with our theme to make it fully compatible

    Sorry for this inconvenience Miao, I hope this will be sorted very soon,

Viewing 7 posts - 1 through 7 (of 7 total)
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