#79667 Issues with Updating Theme

Landing Forums Jupiter WordPress Theme Issues with Updating Theme

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Guido Carucci

    Hi,

    I have issues with the theme. I was creating the home page and I couldn’t modify some elements.

    I have tried to downgrade the theme to 6.6 version but issues remained.

    Now I can’t update the theme to 6.7 version.

    How can I solve the problem?

    Thanks for helping

    Regards,
    Simone

    Danish Iqbal Support Team

    Hello Guido,

     

    Unfortunately, due to WP 5.5, a lot of issues have been triggered in the themes including the Jupiter theme.

    To update you will have to first downgrade to WP to version 5.4.2 using this plugin https://wordpress.org/plugins/wp-downgrade/

    Then, go to Appearance -> Themes and you will see an update button for the theme. Click on it and the theme will be updated.

    If you want I can do this for you. Please take a full backup of the site and the database before doing anything to avoid any issues later.

     

    As for the issue, could you please tell me which exact elements are you not able to modify? Please share a screenshot too?

     

    Regards.

    Guido Carucci

    Hi,

    I did what you suggested and it worked perfectly.

    My colleague told me that he couldn’t open widget in WordPress (so I don’t share a screenshot) but now he can.

    Thanks a lot.

    Regards,
    Simone

    Danish Iqbal Support Team

    Hello,

     

    You’re welcome 🙂 Glad it worked.

    Please get back to us in case, you face more issues.

     

    Regards.

Viewing 4 posts - 1 through 4 (of 4 total)
You must be logged in to reply to this topic. Login