#132406 Jet Products Grid & JetSmartFilters Not Working from Template Install
JLB 3 weeks, 2 days ago
We installed the Tool Shop template on a stage I was building. I noticed the Filters on the Tool Shop landing page do not work so we created a new stage with ONLY the installed Jupiter X Tool Shop Template, no additional plugins or settings.
None of the filters work. I tried rolling back to an older version of WooCommerce just in case, that didn’t help either.
I checked https://crocoblock.com/troubleshooting/articles/jetsmartfilters-not-working-7-things-you-need-to-check/ and am not seeing any problems with the setup from the Template.
Thanks so much-
JAmir Rather Support Team 3 weeks, 2 days ago
All the Filters are working now.
RegardsJLB 3 weeks, 1 day ago
AH OK – I saw on this page https://crocoblock.com/troubleshooting/articles/jetsmartfilters-not-working-7-things-you-need-to-check/
<h3 class=”item-5″>Multiple elements on one page. </h3>
<p class=”offset”>In case there are more than one Listing Grid, several posts, and product grids on a page you want to add the filters to, successful filtering may require an extra effort. We’re talking about assigning filters to the widgets by adding a CSS ID to every content section.</p>
But didn’t think that applied since there was only 1 Grid. Clear now, thanks!
You may want to check the Tool Shop template package, the CSS ID wasn’t there.
Thanks so much!Amir Rather Support Team 3 weeks, 1 day ago
In the case of only one Listing Grid, the Query ID shouldn’t be entered but it was entered which caused the issue.
Sure, most welcome 🙂