#76636 Jetelement Advanced Carousel in Firefox not working

Landing Forums JupiterX WordPress Theme Jetelement Advanced Carousel in Firefox not working

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  • Attila Raskó

    Hello,

    We use Jetelements plugin Advenced Carousel Elementor addon and it ( the css transform) is not  working in Firefox browser on desktop (mobile is ok:). Could you please check? We tried to fix it with coding but no result. According to Jetelement the compatibility issue is caused by Jupiter X. The section is on the main page (bookly.hu) under the title “A KÖNYVCSOMAGOK TÉMÁI”. The site is running under WP 5.4.2.. The Jupiter X theme is 1.20.1. The Jetelemnts version is 2.3.1.

    Thank you

    Amir Rather Support Team

    Hi There

    I see the Carousel showing the same way it is shown in the Chrome on Firefox as well screenshot

    What do you mean by ” the CSS transform” it isn’t sliding on chrome as well.

    Am I missing something?

    Regards

    Attila Raskó

    Hello,

    The problem is on Firefox not Chrome. The section (carousel) is the one you have sent. If you click on the arrows in Firefox desktop it is not functioning (not sliding)

    Thanks

     

    Amir Rather Support Team

    Hi There

    What Firefox version are you checking on? I checked on v79.0 and the slides work when the arrow is clicked.

    Regards

    Attila Raskó

    Hello,

    It is Firefox 78.1  It is strange as it is not showing any new version. The situation is the same with our partner (owner of the site). He has the version 78 as well. So it seems in Europe this is the latest one. Could you please check what could be the problem on version 78, as our partner is not accepting the site development till this issue is not solved.

    Thanks

    Attila Raskó

    Hello,

    We have checked in Firefox 79 and it is not working on desktop.

    Thanks

     

    Tatyana Hutsol Support Team

    Hello,

     

    Could you please provide FTP and WP Dashboard credentials in the private reply to investigate the issue?

     

    Thank you.

    Regards.

    Private
    Attila Raskó
    This reply has been marked as private.
    Private
    Mohsin Al-Rabieai Support Team
    This reply has been marked as private.
    Mohsin Al-Rabieai Support Team

    This ticket has been answered here:

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