#60681 JetElementor Not installing properly

Landing Forums JupiterX WordPress Theme JetElementor Not installing properly

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  • Matthew Nicholson

    Hi, When I try to install JetElementor it does not work – there is an error message:

    If I try to load the page after plugin installed, the page says
    <b>Warning</b>: require(/home/robinsonwild/public_html/wp-content/plugins/jet-elements/includes/modules/loader.php): failed to open stream: No such file or directory in <b>/home/robinsonwild/public_html/wp-content/plugins/jet-elements/jet-elements.php</b> on line <b>108</b>

    <b>Fatal error</b>: require(): Failed opening required ‘/home/robinsonwild/public_html/wp-content/plugins/jet-elements/includes/modules/loader.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/robinsonwild/public_html/wp-content/plugins/jet-elements/jet-elements.php</b> on line <b>108</b>

    Alexander Hutsol Support Team

    Hello,

    Please provide us with FTP (FTP host, FTP user, FTP password, FTP port) login details and the link to your site in the private reply https://prnt.sc/qr3w3e to check the issue.

    Thank you.

    Looking forward to your reply.

     

    Regards.

    Private
    Matthew Nicholson
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    Matthew Nicholson
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    Alexander Hutsol Support Team
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    Matthew Nicholson
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    Nodari Support Team

    Hey Matthew

    Can you please increase the PHP version of your installation? please increase it above 7.0 version and check again 🙂

    Waiting for your reply

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