#60681 JetElementor Not installing properly
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Matthew Nicholson 3 years ago
Hi, When I try to install JetElementor it does not work – there is an error message:
If I try to load the page after plugin installed, the page says
<b>Warning</b>: require(/home/robinsonwild/public_html/wp-content/plugins/jet-elements/includes/modules/loader.php): failed to open stream: No such file or directory in <b>/home/robinsonwild/public_html/wp-content/plugins/jet-elements/jet-elements.php</b> on line <b>108</b><b>Fatal error</b>: require(): Failed opening required ‘/home/robinsonwild/public_html/wp-content/plugins/jet-elements/includes/modules/loader.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/robinsonwild/public_html/wp-content/plugins/jet-elements/jet-elements.php</b> on line <b>108</b>
Alexander Hutsol 3 years agoHello,
Please provide us with FTP (FTP host, FTP user, FTP password, FTP port) login details and the link to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Thank you.
Looking forward to your reply.
Regards.
Nodari Support Team 3 years agoHey Matthew
Can you please increase the PHP version of your installation? please increase it above 7.0 version and check again 🙂
Waiting for your reply
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