#139576 JetMenu not being able to activate

Landing Forums JupiterX WordPress Theme JetMenu not being able to activate

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  • marketing-ed8e2f13

    Hi team,

    I tried to activate JetMenu in my wordpress plugins, however a message shows up said fatal error.
    <div id=”message” class=”error”>

    Plugin could not be activated because it triggered a fatal error.

    </div>
    <h2 class=”screen-reader-text”><b>Fatal error</b>: Cannot declare class Jet_Menu\Menu_Post_Type, because the name is already in use in <b>/bitnami/wordpress/wp-content/plugins/jet-menu/includes/menu-post-type.php</b> on line <b>13</b></h2>
    Could you please help?

    Thanks!

    Stacy

    Nodari Support Team

    Hi Stacy

    Login in your site through the FTP browser and delete the JetMenu folder in your plugin, (If possible delete the plugin from the WordPress dashboard > Plugins) then try to install and activate it again, it should work

    Regards

    Private
    marketing-ed8e2f13
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    Nodari Support Team

    Hi Stacy

    Ok, in this case, I need to take a closer look, I think it’s possible but let me check it, please provide access details of your website in a private reply and I will provide the best solution

    Regards

    Private
    marketing-ed8e2f13
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    Amir Rather Support Team

    Hi there

    You can Import multiple templates at one time while keeping the installed one intact using the Content Import option https://themes.artbees.net/docs/installing-a-template/

    Also, you can do this: https://themes.artbees.net/docs/importing-block-templates-to-a-page-in-jupiter-x/

    Regards

    Private
    marketing-ed8e2f13
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    Private
    marketing-ed8e2f13
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    Amir Rather Support Team

    Hi there

    I can’t see the Plugins menu after logging in, could you please try removing the Jet Menu completely once and then Installing it back?

    Regards

    Private
    marketing-ed8e2f13
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    Private
    marketing-ed8e2f13
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    Private
    Alexander Hutsol Support Team
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