#128940 JetPopup style and parameters missing

Landing Forums JupiterX WordPress Theme JetPopup style and parameters missing

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  • Apou Agraff

    Since few versions of Elementor and JetPopup, we have somes issues about global style of popup (by using jetpopup)

    All the configuration is inoperative, I mean if for example we define the width of the pop-up, or any other data related to the popup (and not its content).

    Especially since it doesn’t work as much in elementor as it does on the front page.

    The strangest thing is that it happens a bit without warning, like it overnight: /

    Have you ever experienced this?

    A problem between elementor and jetpopup?

    I have this on other sites (and I have 50 in production …)

    Thanks

    Nodari Support Team

    Hi Apou

    Well, no so far something like that was newer reported, I also checked your site and tried some settings they worked fine for me, for example, check this out: https://prnt.sc/1q28dd7 then I changed the width to 930 px and it worked as well: https://prnt.sc/1q28vkj
    Apou, can you please provide some more info on how to replicate your problem?

    Thanks in advance

    Private
    Apou Agraff
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

     

    I tried to change Newsletter Popup Width https://prnt.sc/1q3hvx4 and the changes were applied on frontend https://prnt.sc/1q3i2vg .

    Could you please re-check?

     

    Regards.

    Private
    Apou Agraff
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

     

    You’re welcome.

    Regards.

    Private
    Apou Agraff
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

     

    It may be. You can disable all 3rd-party plugins and check the JetPopup settings.

     

    Thank you.

    Regards.

Viewing 8 posts - 1 through 8 (of 8 total)
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