#131147 jetsmartfilter Internal Server Error 500 (& popup crash)

Landing Forums JupiterX WordPress Theme jetsmartfilter Internal Server Error 500 (& popup crash)

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  • zalgritte-83da7914

    Hello.

    500 errors occurred while writing the page using the jet smart filter.

    The filter is not working and the console window displays the error ‘Internal Server Error [500].

    All my plugins are the latest version.
    I initialized cookies, cache, and htaccess.
    This is a fatal problem that I can’t solve.


    I guess elementor’s pop-up and jet-pop-up collide.

    This is an error that occurred while making the search filter available even in full size pop-up.
    The search filter does not work in elementro pop-up.
    I tried setting the class and ID in the search filter and listing grid in the pop-up, but it still didn’t work.
    So I made it into a jetpopup and published it.
    However, the full size setting and line spacing of jetpop has been broken and has not been modified.

    After this was repeated, the rest of the filters did not work.

    What should I do for the smart filter to work properly?

     

    Amir Rather Support Team

    I can see the problem, we need to disable all the 3rd party plugins on your site except the required ones to see if it’s a plugin conflict issue, do you allow us to do this?

    Also, please kindly provide the FTP credentials too, we may need to re-install the theme files on your site to investigate.

    Please make sure you already backed up your whole site first (with the Duplicator plugin or All in One WordPress migration plugin).

    Thank you.

    zalgritte-83da7914

    Thank you for your answer.
    When I made Filter Widget again, the problem was solved.
    I think I made a mistake when I modified the css ID and Query ID of the search filter and listing grid.

    Thanks once again. Have a good day.

    Alexander Hutsol Support Team

    Hello,

    You are welcome 🙂

    Feel free to create a new topic if you have any other questions.

     

    Regards.

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