#91235 JetSmartFilters not showing selected types

Landing Forums JupiterX WordPress Theme JetSmartFilters not showing selected types

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • Jennifer

    Hello, can you tell me why it isn’t working? I followed CROCOBLOCK documentation, but my selections do not seem to be filtering the product grid.

    Thanks

     

    https://christopherevansgoldsmiths.com/buy-online/

    Amir Rather Support Team

    Hi There

    Sorry for the delayed response,

    The Page URL you have provided doesn’t seem to work now https://prnt.sc/vfvyen

    Please provide the working example.

    Also, the JetSmartFilters only work with JetWooBuilder please consider that.

    Regards

    Jennifer

    Oh I’m sorry, I changed the URL, please see here: https://christopherevansgoldsmiths.com/shop-window/

    Tatyana Hutsol Support Team

    Hello,

     

    Sorry for a delay.

    The reason is you set incorrect type in the filters settings.

    As you’re using “Woocommerce Recent Products” element to display products, you need to select “Woocommerce Shortcode” in “This filter for” field instead of “Woocommerce Archive” https://prnt.sc/vhfgds . I changed this option for all filters on the page and now they are working.

    Clear your browser cache and check.

     

    Regards.

    Jennifer

    Thanks so much!

    Tatyana Hutsol Support Team

    Hello,

     

    You’re welcome!

    Regards.

    Jennifer

    Hi Tatyana,

    Another couple of questions about the filters please. So we’ve had to put these category separators in.  The price filter is only applying to the top product carousel. Is there a way to have it apply to all product carousels please?

    Also the ‘Prescriber Type’ filter doesn’t seem to be working…  I have tagged products with doctor, nurse, etc… but I think this filter is set up wrong too? Could you take a look and let me know?

     

    Thanks,

    Jen

    Tatyana Hutsol Support Team

    Hello,

     

    I checked the page https://christopherevansgoldsmiths.com/shop-window/ but couldn’t find the filters you mentioned.

    Please provide the page URL where the problem persists.

     

    Regards.

    Private
    Jennifer
    This reply has been marked as private.
    Amir Rather Support Team

    Hi There

    I added the Additional Providers list to both Filters https://take.ms/LH672 now they work for all Product Carousels.

    Regarding the Prescriber Type Checkbox filter, looks like there is no Query Based on Tag available in the Woocommerce Queries https://take.ms/oJkr6 at the moment so it is returning no results.

    From where did you get this _tag query?

    Regards

    Jennifer

    Hi Amir,

    Thanks for your help on the price filters, that’s perfect.

    Ah the _tag… I think I just put it in hoping it would work haha! It was awhile back. OK so can you think of any way to make this type of filter work? Basically the products are suitable for various job types. I have these job types as ‘tags’ on the products at the moment. Is there away to filter for the job type??

    Thanks,

    Jen

    Tatyana Hutsol Support Team

    Hello,

     

    I tried to use Product Tags taxonomy in the filter settings https://prnt.sc/1g484p3 but it’s not working as well. Really weird.

    I changed it to “Manual Input” back.

    I recommend you to report this issue to Crockblock community https://www.facebook.com/crocoblock .

    Perhaps they will suggest you some solution.

     

    Thank you for understanding.

    Regards.

    Jennifer

    Thank you I will ask them

    Amir Rather Support Team

    You’re most welcome Jennifer 🙂

Viewing 14 posts - 1 through 14 (of 14 total)
You must be logged in to reply to this topic.
Login