#131670 jup X & elemetor install
john tumelty 4 weeks ago
something strange happened,
i installed jUP x, and elementor
then when i tried to install ellimentor PRO, the site disappeared
when i logged back in the whole install disapperaed, AND
now i dont see how to even install JUPX again ..WP dashboard has no options? can you check it ?
(screen grab of bare WP dashboard enclosed)
i have art bees API and purchase keysjohn tumelty 3 weeks, 6 days ago
never mind, i was able to figure it out.
however, i am onto the next problem..
i cant seem to install ELEMNTOR PRO?
Elementor is active but when i log into elemntor dashboard moonpassage.com is not shoeing up?
can you help me ?PrivateMohsin Al-Rabieai Support Team 3 weeks, 6 days agoThis reply has been marked as private.john tumelty 3 weeks, 6 days ago
hello Moshin, nice to see you on here.
you’ve helped me so much over the years !
ok updated it to admin.. for some reason i have elementor showing as installed, but when i log into elementor
the site is not coming up, so I cant find how to uprade it to ELEMENTOR PRO?john tumelty 3 weeks, 6 days ago
never mind.. i figured it out !Mohsin Al-Rabieai Support Team 3 weeks, 6 days ago
It’s a pleasure to see you 🙂
I couldn’t find the Elementor Pro package installed, you already mentioned that it’s like the website shows blank when you click on the Go Pro link. Since I don’t have the package, I’m afraid I can’t check what is wrong, but I strongly recommend you to make sure to install the Pro version manually like this:
And in case you are encountering any errors, kindly check it with the Elementor support team. Currently, we don’t have any known issue with Elementor Pro except the one with different priorities in the Display Conditions feature: