#131704 Jupiter Control Panel unresponsive backend + mobile menu frontend unresponsive

Landing Forums Jupiter WordPress Theme Jupiter Control Panel unresponsive backend + mobile menu frontend unresponsive

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  • David Oliver

    Hi,

    Client has reported that the mobile menu on http://www.186kloud.com has stopped working. I’ve gone into the site to try and fix and also seen that the Jupiter control panel is unresponsive when its menu options are clicked.

    This issue did occur a while back but was fixed.

    Please investigate and advise.

    Thanks

    David

    Amir Rather Support Team

    First of all I suggest you try updating with one of these two methods:

    via WordPress dashboard
    or
    via an FTP client.

    Both are described here: https://themes.artbees.net/docs/updating-theme-child-theme/

    Please take full site backup before updating.

    You can download the v6.10.0 zip here https://themes.artbees.net/dashboard/releases/

    Looking forward to your response 🙂

    Regards

    David Oliver

    Hi Amir,

    Updating the main theme has fixed both issues.

    Thanks for your help.

    Best wishes,

    David

    Mohsin Al-Rabieai Support Team

    Glad to hear that 🙂

    We would greatly appreciate it if you could please share your experience in using our product and the support you’ve received. You can quickly do so by going to the “Downloads” tab in Themeforest. Thank you on behalf of the whole Artbees Team!

Viewing 4 posts - 1 through 4 (of 4 total)
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