#78659 Jupiter Plugins not Working

Landing Forums Jupiter WordPress Theme Jupiter Plugins not Working

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  • Stephen Commons

    Hi,

    Since the latest WordPress update, Jupiter and its plugins has not been working on our site. For example, when I go to the widget admin everything is frozen

    I removed all plugins to see what may be causing this and the Jupiter Core plugin was the cause.

    Would there be any reason for this if I could get a reply as soon as possible as I have had a look at a number of other sites we have Jupiter installed on and it is the same situation.

    I have made a copy of the site and left the log in details below.

    Thanks

    Stephen

    Alexander Support Team

    Hello,

    The issue was caused by the latest WordPress version 5.5 where jQuery Migrate is removed. To fix it I installed the Test jQuery Updates plugin and enabled the jQuery Migrate option https://prnt.sc/u74e8w

    Please check the Appearance > Widgets section now.

    Note, this is a temporary solution and our developers are working on the problem to release the theme update with fixes as soon as possible.

    Thank you for understanding.

     

    Regards.

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