#47668 Jupiter Theme Crashes Site When Activated

Landing Forums Jupiter WordPress Theme Jupiter Theme Crashes Site When Activated

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  • Theo Captanis

    Hello Artbees,

     

    We are pchobbies.com. Our theme is Jupiter6. When we activate the theme the WP site crashes and goes to a debug wordpress page. We researched and found this support topic but there does not seam to be a fix from our end. We even hired Godaddy to look at the issue and they said we need to contact our theme provider directly. Here is the support forum we reviewed: http://forums.artbees.net/t/fatal-error-when-updating-to-jupiter-6-4-0/17120

    Please provide us with documentation to fix the issue or provide support to fix through Artbees support. Thank you

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    Alexander Support Team
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    Theo Captanis
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    Nodari Support Team

    Hi Theo

    I tried both themes and they don’t have any problem, https://prnt.sc/r7sm2z right no I left Jupiter v6 activated and as we can see its working without any issue, I really can’t see any problem, did I miss something?

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