#80341 Jupiter update from 5.9.2 issues

Landing Forums JupiterX WordPress Theme Jupiter update from 5.9.2 issues

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  • pere-bd3f52d8

    Hi!

    I have I client ho had a Jupiter 5 version (5.9.2) with all the stuff included like “Contact forms” “cache settings” and others. I recently updated the template to the last version and I realized that now is not Jupiter, is Jupiter X. No caching options, no forms (so I have old shortcodes  in the website), and all the site seems kind of “broken” with broken header, shortcodes, broken footer widgets… Also my child theme converted automatically to Jupiter X child.

    Could you help me please? 🙂

     

    I left those 3 themes: Jupiter 5, Jupiter X & child theme.

     

    Danish Iqbal Support Team

    Hello there,

     

    Jupiter 5 and Jupiter X are two different themes of the same Jupiter product.

    For Jupiter 5, its better to update to Jupiter 6 latest version which currently is 6.7.0

     

    Could you please allow me to remove Jupiter X and install Jupiter 6 latest version?

    Also, allow me to delete the child themes and install the proper plugins/child theme related to Jupiter 6?

     

    Regards.

    pere-bd3f52d8

    Sure thing!

    I have a daily backup! 🙂

    Can you change my license also from X to 6.7?

     

    Bests,

    Danish Iqbal Support Team

    Hello there,

     

    I removed all the Jupiter themes and installed the Jupiter 6.

    I also installed the required plugins and updated the plugins.

    Please check the site and let me know.

     

    Regards.

    pere-bd3f52d8

    Super!!!

    Many Thanks!!

    So what happens with my license, ir changes from X to 6.7?

     

    Danish Iqbal Support Team

    Hello,

     

    You’re welcome 🙂

    Don’t worry about the license, it will work on both Jupiter X and Jupiter 6.

     

    Regards.

    pere-bd3f52d8

    Hi Again!

     

    I just realized that you didn’t maintain child theme, could you d that? 🙂

    Danish Iqbal Support Team

    Hello there,

     

    A child theme is only needed when you want to overwrite the parent theme files. If you are not overwriting anything, then, there is no need to add a child theme.

    Let me know if you still want it, I will add it then.

     

    Regards.

    pere-bd3f52d8

    Hi Danish!

    It will be great as I had it before updating 🙂

    Let me ask you couple of fast questions, if you need another topic let me know 🙂

    • Is there anyway to add a shortcode to everypage using hooks?
    • I disabled wp bakery because if I have it Elementor can’t save pages (server error). I neither need Jupiter Donut but it shows me a warning saying I need those plugins installed and activated.. (screenshot)

     

    Thank’s again!

    Danish Iqbal Support Team

    Hello,

     

    1 – Alright, I have installed the child theme for you.

     

    2 – Yes, you can add a shortcode to all the pages using a hook but that would require custom coding for which you will have to consult a developer.

     

    3 – Yes, its a warning by the theme because WPBakery and Jupiter Donut are recommended plugins to be used with the Jupiter 6 theme. But don’t worry, you can ignore the warning.

     

    Regards.

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