#47489 Jupiter X Pro – not recognizing that I’ve registered with API
Mark Hallman 7 months, 1 week ago
Hi there – I’m a long time user of Jupiter – love the theme!
I’ve just recently updated my agency website. In doing so, I removed the old license, created a new API, and registered.
In the control panel – it confirms that I’m registered, but it still gives me this error on the site, and I can’t access some of the advanced functionality that I need:
“Jupiter X Pro – Please go to Control Panel and enter your API key to complete registration and unlock its features.”
Any help would be appreciated.
MarkAlexander Hutsol Support Team 7 months, 1 week ago
You need to delete the Jupiter X Pro plugin in WP Dashboard > Plugins > Installed Plugins to fix the issue. This plugins was removed since theme version 1.6.0.
Regards.Web 7 months ago
Same problem, no plugin “Jupiter X pro” installed.
How to fix it?Tatyana Hutsol Support Team 7 months ago
Please provide WP Dashboard credentials and your purchase code in the private reply to investigate the issue.