#47085 Jupiter X theme error

Landing Forums JupiterX WordPress Theme Jupiter X theme error

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  • Gaia

    Good morning, we have a problem with the Jupiter X theme that comes up every year.
    The site (https://www.maison39.it/) loses references to the images, we tried to update the plugins and the control panel became inaccessible.

    How can we solve it?
    Thank you.

     

    Gaia

    Nodari Support Team

    Hi Gaia

    Sorry, sorry, not clearly understand your questions, what do you mean by ” loses references to the images” ?

    Gaia

    The images are loaded correctly into the media, but some are not visible on the page.
    The same thing goes for icons.

    I enclose an example image.

    I look forward to feedback to resolve the problem as soon as possible.

     

    Gaia

    Alexander Support Team

    Hello,

    Could you please specify the link to the page where we can see the issue you mentioned on the screenshot?

    Also, I see you are using old theme version 6.1.1, but the latest one is 6.4.1.

    Please update your theme to the latest version as described in this article:

    Important! Don’t forget to create full site backup including the database before starting the update process.

     

    The latest theme archive (Jupiter v. 6.4.1) can be downloaded here https://themes.artbees.net/dashboard/releases/

     

    Regards.

Viewing 4 posts - 1 through 4 (of 4 total)
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