#81729 Jupiter X Version 1.20.1 Critical Errors

Landing Forums JupiterX WordPress Theme Jupiter X Version 1.20.1 Critical Errors

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  • Rosemarie O'Connell

    We’re in the process of rebuilding website to Jupiter X in a staging environment. The site crashes with the following critical errors.  All plugins are up to date.

    WordPress version 5.5.1
    Current theme: JupiterX (version 1.20.1)
    Current plugin:  (version )
    PHP version 7.2.33

    Error Details
    =============
    An error of type E_ERROR was caused in line 20 of the file /home/hsierra/public_html/devs<wbr />ite/wp-content/themes/jupiterx<wbr />/lib/render/widget-area.php. Error message: Uncaught Error: Call to undefined function jupiterx_register_widget_area(<wbr />) in /home/hsierra/public_html/devs<wbr />ite/wp-content/themes/jupiterx<wbr />/lib/render/widget-area.php:20
    Stack trace:
    #0 /home/hsierra/public_html/devs<wbr />ite/wp-includes/class-wp-hook.<wbr />php(287): jupiterx_do_register_widget_ar<wbr />eas(”)
    #1 /home/hsierra/public_html/devs<wbr />ite/wp-includes/class-wp-hook.<wbr />php(311): WP_Hook->apply_filters(”, Array)
    #2 /home/hsierra/public_html/devs<wbr />ite/wp-includes/plugin.php(<wbr />478): WP_Hook->do_action(Array)
    #3 /home/hsierra/public_html/devs<wbr />ite/wp-includes/widgets.php(<wbr />1773): do_action(‘widgets_init’)
    #4 /home/hsierra/public_html/devs<wbr />ite/wp-includes/class-wp-hook.<wbr />php(287): wp_widgets_init(”)
    #5 /home/hsierra/public_html/devs<wbr />ite/wp-includes/class-wp-hook.<wbr />php(311): WP_Hook->apply_filters(NULL, Array)
    #6 /home/hsierra/public_html/devs<wbr />ite/wp-includes/plugin.php(<wbr />478): WP_Hook->do_action(Array)
    #7 /home/hsierra/public_html/devs<wbr />ite/wp-settings.php(546): do_action(‘init’)
    #8 /home/hsierra/public_html/devs<wbr />ite/wp-config.php(79): require_onc

     

    Thanks in advance for your assistance.

    Alexander Support Team

    Hello,

    Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.

    Thank you.

    Regards.

    Private
    Rosemarie O'Connell
    This reply has been marked as private.
    Alexander Support Team

    Hello,

    Thank you for the provided information.

    I’ve re-uploaded the theme files to fix the issue. Please clear the browser cache and check the site now.

     

    Regards.

    Private
    Rosemarie O'Connell
    This reply has been marked as private.
    Amir Rather Support Team

    Some files might have been missing or corrupted maybe.

    Regards

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