#77181 Ken Theme Not Compatible with WordPress 5.5
Tagged: KEN & wordpress 5.5
Jorge Hernandez 4 months, 4 weeks ago
When we update the WordPress version to version 5.5 it causes an issue where the elements is not loading in the frontend. If you will check the console there is an error
Uncaught TypeError: jQuery.easing
As a workaround, we rollback WordPress until this issue is not fixed. If you need login details, can you please provide an email address for the account.
Can you please help.Amir Rather Support Team 4 months, 4 weeks ago
Since WP version 5.5, WordPress has removed support for <b data-stringify-type=”bold”>jQuery migrate</b> and I suspect the issue is related to that. To address this issue, WordPress has released a plugin, please install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ and see if this helps.PrivateHendrik Peltzer 4 months, 2 weeks agoThis reply has been marked as private.Tatyana Hutsol Support Team 4 months, 2 weeks ago
It’s better to keep old WordPress version until developers release a new theme which will be fully compatible with the latest WordPress.
Thank you for understanding.
Regards.Alejandro Quesada 4 months, 2 weeks ago
I’ve just installed the plugin and updated the theme.
Everything works again!!
Thanks and regards,Danish Iqbal Support Team 4 months, 2 weeks ago
You’re welcome 🙂
Glad it worked.
Regards.Jorge Hernandez 3 months, 3 weeks ago
When will you release a theme version which is compatible with WordPress 5.5
I am receiving this jQuery error:
theme-scripts.js?ver=4.3.0:16 Uncaught ReferenceError: ken is not defined
(anonymous) @ theme-scripts.js?ver=4.3.0:16
(anonymous) @ theme-scripts.js?ver=4.3.0:32
(anonymous) @ theme-scripts.js?ver=4.3.0:6315
jquery.queryloader2-min.js?ver=5.5.1:49 Uncaught ReferenceError: mk_preloader_bar_color is not defined
at mk_query_loader (jquery.queryloader2-min.js?ver=5.5.1:49)
at HTMLDocument.<anonymous> (jquery.queryloader2-min.js?ver=5.5.1:72)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
at Function.ready (jquery.js?ver=1.12.4-wp:2)
at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)Danish Iqbal Support Team 3 months, 2 weeks ago
Unfortunately, I cannot provide an exact ETA but it will be soon.
In the meantime, did you install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ and see if it helps with the error?
If not, then, please share the WP Login details and FTP details (in a private reply) and I will take a closer look at it.
Regards.Alex Furer 3 months, 1 week ago
Same problem here. Installing the jQueryMigrate Plugin didn’t help.
Please advise how to fix this. The websites using The Ken are currently down which is unaceptable!
Thanks!Alex Furer 3 months, 1 week ago
here’s the console output. This sounds like someone needs to put the running shoes on and get to work!!Tatyana Hutsol Support Team 3 months, 1 week ago
Are you using the child theme?
If so, please activate the parent theme and check the site. There is an issue with the child theme and it was reported to the developers.
If you have problems with the parent theme, please provide WP Dashboard, FTP credentials in the private reply.