#130095 Licence mess

Landing Forums JupiterX WordPress Theme Licence mess

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  • Jesmond Darmanin

    Hi there

    I have a bit of a licence mess on my hands.

    I had purchased quite a number of licences of Jupiterx from Themeforest. I used to activate the keys via the licence code provided from there (in the TXT file)

    I eventually found out that this is not the greatest approach, as once a licence is activated that way, i cannot see the licenses and their codes on your dashboard. I have also most likely screwed up some licences as i have activated them while they were on staging, and now, they no longer work on the live domain.

    What do you suggest so that i bring all the licences to the artbees dashboard and activate them via API?

    Mohsin Al-Rabieai Support Team

    Hi Jesmond,

    I believe it’s better if you gather all of the Jupiter or Ken purchase codes in your Envato account and then send in a private replay here on this thread. This is how you can find them:

    https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

    Then I can help you by letting you know each one is registered with what account. Then prior to your request, you may want to remove some of them to be able to use them on another account.

    Best regards

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    Jesmond Darmanin
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    Mohsin Al-Rabieai Support Team
    This reply has been marked as private.
    Jesmond Darmanin

    Hi

    Many thanks for your reply, and apologies for the delay to get back to you. The keys listed below, are all mine, but have been “activated” via the purchase key, instead of API – therefore, i cannot see them in the artbees dashboard… therefore, if you can revoke them please, i would appreciate so that i can then register them via the dashboard and use the API key to assign to the respective site.

    3b662262-808f-4c00-be5d-2cbf254c995b [email protected]

    9c9d0ee7-567c-442b-9d63-8f31c59d4545 [email protected]

    3ab27197-eebe-4ea9-950e-1180af867b9e [email protected]

    f6ee8c44-819c-49b2-b116-b9981830c90f [email protected]

    8232abd6-1955-4c2e-8093-ee419f9c198b [email protected]

    e7c18e49-c96a-4f25-9f5d-01035780b7ab [email protected]

    9f1e4f74-6d93-4c34-bdd6-b1f437c02205 [email protected]

    f62206ab-35d7-4d56-a83a-db2e63a9901a [email protected]

    c35168c2-5868-45f1-b1ea-8afa78ce91ac [email protected]

    78acc6f3-947d-4939-a49a-937d8bff1dc4 [email protected]

    Many thanks!

     

    Amir Rather Support Team

    Hi There

    Does this [email protected] account belong to you? Do you have access to this email id?

    Regards

    Jesmond Darmanin

    Hi

    Yes that’s my account too – if you need to send an email to verify ownership, please proceed

    Amir Rather Support Team

    I can send the password for the Artbees Account to this email using which you can log in and see all these APIs.

    Regards

    Jesmond Darmanin

    I would much rather have all keys in this account [email protected] so that I would be eligible soon for the VIP status.

    Amir Rather Support Team

    That’s exactly what you can do after login into [email protected] and revoking each Purchase Code and then register them on the [email protected] account.

    Regards

    Jesmond Darmanin

    excellent

    proceed with that then

    Amir Rather Support Team

    I sent you the Password please check your email([email protected]) Inbox.

    Regards

    Jesmond Darmanin

    all seems to be sorted

    thanks a lot for your help

    Amir Rather Support Team

    You’re most welcome 🙂

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