Links, button are not clickable, text cannot be highlighted

[Sam]

Hi,

I’m experiencing a weird issue recently with 2 websites. The problem is some of the links are not clickable and when you hover over them it does not show the URL on your browser, however some links work fine. I also have the same issue with buttons, some buttons with a pop-up feature are not clickable. I’ve also noticed that in some areas of the website, I cannot highlight the text whereas other parts work fine.

I’ve noticed this issue usually occurs with the middle part of the website, please take a look at the screenshots to find out areas that have been affected. I’m pretty sure there are more areas affected.

 

4 of the screenshots belong to: steadyfootclinic.ca

1 belongs to: steadygait.com

I would really appreciate your help, been trying a few things but I don’t see any changes.

Thank you very much!

 

fe8802366f5515f0560db33d59710e6a.jpg 3c8d319451111a03dc4043693f184c1f.jpg 6e2495b620e48905a637d022dee0629a.jpg 1b6f3f718b9e0acf7d97559a87e32213.jpg a665be9342949a332289b8bdf7752d03.jpg

[Sam]

Please also note for steadyfootclinic.ca, the issue has also affected the menu in the header, when you hover over services and bring the mouse toward the submenu, it disappears right away giving you no chance to select a sub menu item.

[Nodari]

Hey there

Please add this CSS code in the Appearance > Customize > Additional CSS:

.jet-popup.jet-popup--front-mode.jet-popup--hide-state {
z-index: -9999;
}

Regards

[Sam]

Thank you Nodari, the code resolved the issue. I had a feeling it was related to z-index but had no idea jet-popup was affecting this.

Many thanks my friend!

[Nodari]

Hi Sam

Yep, it was JetPopup 😉

Have a good day dear

Regards

[Author]

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