#74710 Menu not showing correctly
Guido Carucci 1 month, 3 weeks ago
What is the problem?
Thanks and have a nice dayNodari Support Team 1 month, 3 weeks ago
Some of the theme CSS and JS files are not loading from your server, they have 404 errors, you are also using an outdated version of the theme, so, first of all, please update your theme from the options panel and check again, usually, this should fix your problem but if you still have it come back with the FTP details and I will hack it
let me know resultsPrivateGuido Carucci 1 month, 3 weeks agoThis reply has been marked as private.PrivateNodari Support Team 1 month, 3 weeks agoThis reply has been marked as private.Guido Carucci 1 month, 3 weeks ago
Can you please try again? https://www.lacalcinara.it/
That the menu now is visible in home but not in other pages, in this page for example the text goes below the pictures: https://www.lacalcinara.it/storie-di-vita/ and also the footer looks not as it should be.
That’s not the first time it happens. Also with another website with Jupiter theme happened few weeks ago and after contacting your support everything was fixed. So I guessed that is the same issue that you mentioned causing these problems
Can you please let me know?Nodari Support Team 1 month, 2 weeks ago
I have the same screen again: https://prnt.sc/twi3et are you using any firewall from your hosting to restrict some countries? please temporary disable itGuido Carucci 1 month ago
Do you still see the same error?
I am contacting the hosting provider, in order to help they need to know:
- date and time in which the problem appears
- ip addressed
Please let me know.
Have a nice dayGuido Carucci 1 month ago
Can you please let me know?PrivateAlexander Hutsol Support Team 1 month agoThis reply has been marked as private.