#74710 Menu not showing correctly

Landing Forums Jupiter WordPress Theme Menu not showing correctly

Viewing 9 posts - 1 through 9 (of 9 total)
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  • Guido Carucci

    Hello,

    The menu in this website https://www.lacalcinara.it/ (or https://lacalcinara.vanillamarketing.it/) now is showing like this (screenshot)

    What is the problem?

    Thanks and have a nice day

    Nodari Support Team

    Hello Guido

    Some of the theme CSS and JS files are not loading from your server, they have 404 errors, you are also using an outdated version of the theme, so, first of all, please update your theme from the options panel and check again, usually, this should fix your problem but if you still have it come back with the FTP details and I will hack it

    let me know results

    Private
    Guido Carucci
    This reply has been marked as private.
    Private
    Nodari Support Team
    This reply has been marked as private.
    Guido Carucci

    Can you please try again? https://www.lacalcinara.it/

    That the menu now is visible in home but not in other pages, in this page for example the text goes below the pictures: https://www.lacalcinara.it/storie-di-vita/ and also the footer looks not as it should be.

    That’s not the first time it happens. Also with another website with Jupiter theme happened few weeks ago and after contacting your support everything was fixed. So I guessed that is the same issue that you mentioned causing these problems

    Can you please let me know?

    Nodari Support Team

    Hi Guido

    I have the same screen again: https://prnt.sc/twi3et are you using any firewall from your hosting to restrict some countries? please temporary disable it

    Guido Carucci

    Hi Nodari,

    Do you still see the same error?

    I am contacting the hosting provider,  in order to help they need to know:

    • date and time in which the problem appears
    • ip addressed

    Please let me know.

    Have a nice day

    Guido Carucci

    Can you please let me know?

    Private
    Alexander Hutsol Support Team
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