#130306 Mini cart not displayed after update
Gennaro Politelli 1 month, 2 weeks ago
after update to Version 6.9.0, the mini cart doesn’t displayed on cart icon hover.
My website is https://www.exadv.it/alberti/
Can you help me please? Many thanks.Alexander Hutsol Support Team 1 month, 2 weeks ago
Please take our apologies for the inconveniences.
This is a known issue and our developers are already fixed it for the next theme update, which will be released soon.
Thank you for understanding.
Regards.Gennaro Politelli 1 month, 2 weeks ago
Hi, many thanks for the answer.
After the theme update the site has an additional shopping problem, when I’m in a product page (for example https://www.exadv.it/alberti/prodotto/olio-extravergine-di-oliva-riviera-ligure-riviera-dei-fiori-dop-linea-1986-0-50-0-75-lt/) and click on “add to cart” button”, no loading cursor appears and the page remains blocked for a few seconds before the message “… has been added to your cart.” appears.
Can you solve this important problem please? Many thanks.Nodari Support Team 1 month, 2 weeks ago
You have 33 active plugins and it’s necessary to troubleshoot them, please deactivate all your third-party plugins (leave only Jupiter plugins and Woocommerce) and try again, if the problem is resolved start activating plugins one at a time until you do not discover problematic plugins. Let me know the results
One another thing to consider is 11 pending updates, I don’t think this is a problem but updates must be maintained on a regular base
RegardsGennaro Politelli 1 month, 2 weeks ago
Hi, following your suggestion I found the problem, there was a “Facebook for WordPress” Plugin that was creating a conflict.
I have another problem, why after theme updating my site is so slow?
This is the website on test platform where i updated the theme https://www.exadv.it/alberti/
This is the original website (that i’m going to switch off) https://www.olioalberti.it/
they both have the same plugins installed, but different Jupiter theme update.
You can see the speed difference.Mohsin Al-Rabieai Support Team 1 month, 2 weeks ago
I installed and activated the Query Monitor plugin and realized the big time spends to load the translations using WPML plugin. I believe there could be some improvements by WPML if you contact them. However, the big issue here is that you don’t use any caching plugin. If you use a good caching plugin such as WP Rocket, you will get much better results.
Anyway, I strongly recommend you to use a performance and security audit by experts in services like WPDone:
They are premium services, but will definitely be worth it.