#138013 mobile submenu

Landing Forums JupiterX WordPress Theme mobile submenu

Viewing 16 posts - 1 through 16 (of 16 total)
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  • Petya Kostova

    The mobile submenu does not work on smartphones.

    Amir Rather Support Team

    Hi there

    What you need to do is to create a separate view for Mobile devices like this https://themes.artbees.net/docs/creating-different-headers-for-different-screen-sizes/

    and add Hamburger Menu Widget to it like https://crocoblock.com/knowledge-base/articles/jetmenu-how-to-create-a-hamburger-menu/

    Please try and if you require help with it get back with administrative WordPress access(in a private reply).

    Regards

    Petya Kostova

    It’s actually a hamburger menu. Ex works the submenu of the submenu

    Petya Kostova

    click on the arrow

    [video src="https://wpbp.de/wp-content/uploads/2021/12/Screenrecorder-2021-12-20-09-44-14-455.mp4" /]

    Amir Rather Support Team

    Could you please send over your administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.

    Private
    Petya Kostova
    This reply has been marked as private.
    Private
    Amir Rather Support Team
    This reply has been marked as private.
    Petya Kostova

    [video src="https://wpbp.de/wp-content/uploads/2021/12/2021-12-20-18-45-28.mp4" /]

    Petya Kostova

    sub-sub menu does not work

    Petya Kostova

    [video src="https://wpbp.de/wp-content/uploads/2021/12/2021-12-20-18-58-20.mp4" /]

    Mohsin Al-Rabieai Support Team

    Hi Petya,

    Sorry for the delayed response. Instead of the Nav Menu widget, can you please use another widget? There are different types of Navigation Menu widgets available and apparently, this one that you are using has this conflict on the inner templates.

    Bests

    Petya Kostova

    I’m sorry, but the menu doesn’t work at all on ipad.

    Amir Rather Support Team
    Petya Kostova

    ipad-> safari

    Petya Kostova

    I’ve never had so many problems with a theme.
    Mobile support in particular is catastrophic

    Mohsin Al-Rabieai Support Team

    Hi Petya,

    The new version of Elementor causes a JS error on the Safari browsers and your issue too is related to that. Can you please downgrade it to 3.3.1 and wait for a week or two until the issues with Elementor resolves by their developers? You can downgrade it through Elementor -> Tools -> Version Control.

    Best regards

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