#138405 Mobile View iPhone don`t work
Michael Kneisch 4 weeks, 1 day ago
i have an big problem. On the page fiduwa.de is something wrong.
On any PC (Chrome, IE, FF, Opera) the page looks good.
Mobile Android (Huawei Mate p20, Huawei p30, Samsung S20) the page looks good.
On iPhomes (7, 7plus, 12) its looks like …. some CSS, Java or what ever dont load.
MichaelAmir Rather Support Team 4 weeks, 1 day ago
Am I missing something?
RegardsMichael Kneisch 4 weeks ago
today i ask a friend, iphone 12 pro max, to check your answer. Look at the screenshots. He have the same problems, as the phone at the company ….
I think you understand my problem…..
MichaelNodari Support Team 3 weeks, 6 days ago
I also tried your website in the mentioned devices (we use browserstack for simulation) and as my colleague I also was not able to replicate the problem, hovewer similar symptoms were reported in past and after careful investigation it appears to be related to the caching plugin, can you please temporary deactivate it for testing purposes? do the same for hosting cache service if you are using it.
Let me know results
RegardsMichael Kneisch 3 weeks, 5 days ago
Autoptimize and WP Super Cache are disableed!
MichaelNodari Support Team 3 weeks, 5 days ago
Ok, I have the same, normal browsing behavior on the reported devices, can you please test it too?
If you dont have any problems now then this means its a configuration conflict of the caching plugins
ThanksMichael Kneisch 3 weeks, 4 days ago
i test it, but the error is the same. Check the attched pictures.
On a iPad and other Tabletts it runs. Only on a iPhone it won`t run.
MichaelMichael Kneisch 3 weeks, 2 days ago
i found it! EUREKA!
I put for performance optimizing the media files to an subdomain. medien.fiduwa.de is the subdomain. And the iphone dont want SVG files, our Logo, from a subdomain. I dont know what it was. the SVG is clean and have no special chars in.
I configure the subdomain to the reguar path and it works!
For that subdomain i use the wp-media-path plugin and on all my other projects (look in my account and you will see what i mean) it works without problems. only on Fiduwa.de this little performance trick crashed the rendering/loading.
Best regrads from germany
MichaelNodari Support Team 3 weeks, 2 days ago
Cooool, take my congratulation and thank you for sharing solution, its very appreciated
Happy new year Michael 🙂