#79297 mobile view

Landing Forums Jupiter WordPress Theme mobile view

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  • Hannah Adamaszek

    hi

    my website is viewing as stretched out on a mobile and iPad,  I’m not sure how to fix this

    Hannah Adamaszek
    Tatyana Hutsol Support Team

    Hello,

     

    Your attachments are unavailable. Please reupload the screenshots and provide WP Dashboard credentials in the private reply to investigate the issue.

     

    Thank you.

    Regards.

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    Hannah Adamaszek
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    Tatyana Hutsol Support Team
    This reply has been marked as private.
    Private
    Hannah Adamaszek
    This reply has been marked as private.
    Tatyana Hutsol Support Team

    Hello,

     

    I see you updated WordPress, but it’s not compatible with old Jupiter version.

    You need update Jupiter and the plugins too.

    At first deactivate WPBakery plugin and update Jupiter:
    https://themes.artbees.net/docs/updating-theme-child-theme/ (read the part “Updating theme via FTP”)

    How to get Jupiter 6 archive, read here:

    ​Then install Jupiter Donut and Jupiter Core plugins via Jupiter > Control Panel > Required Plugins.
    Then activate WPBakery plugin and update it via Jupiter > Control Panel > Required Plugins.

    Let us know the result.
    Thank you.

Viewing 7 posts - 1 through 7 (of 7 total)
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