#79297 mobile view
Hannah Adamaszek 3 weeks, 2 days ago
my website is viewing as stretched out on a mobile and iPad, I’m not sure how to fix thisHannah Adamaszek 3 weeks, 2 days ago
please see correct file attachmentTatyana Hutsol Support Team 3 weeks ago
Your attachments are unavailable. Please reupload the screenshots and provide WP Dashboard credentials in the private reply to investigate the issue.
Regards.PrivateHannah Adamaszek 2 weeks, 6 days agoThis reply has been marked as private.PrivateTatyana Hutsol Support Team 2 weeks, 6 days agoThis reply has been marked as private.PrivateHannah Adamaszek 2 weeks, 6 days agoThis reply has been marked as private.Tatyana Hutsol Support Team 2 weeks, 5 days ago
I see you updated WordPress, but it’s not compatible with old Jupiter version.
You need update Jupiter and the plugins too.
At first deactivate WPBakery plugin and update Jupiter:
https://themes.artbees.net/docs/updating-theme-child-theme/ (read the part “Updating theme via FTP”)
How to get Jupiter 6 archive, read here:
Then install Jupiter Donut and Jupiter Core plugins via Jupiter > Control Panel > Required Plugins.
Then activate WPBakery plugin and update it via Jupiter > Control Panel > Required Plugins.
Let us know the result.