#129177 Page Load/Display Issue – logo size, caching?

Landing Forums Jupiter WordPress Theme Page Load/Display Issue – logo size, caching?

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  • Karen Guetersloh

    This is complicated to describe so I will attach a screenshot to illustrate.

    PROBLEM DESCRIPTION: Nearly every day, a website visitor reports that when they navigate to a page on our website the page displays with an extremely large and incorrect presentation of our logo. We have experienced this issue for more than a year, and have tried clearing caches and updating to newer Jupiter versions but the problem continues.

    What is the solution?

     

     

     

    Nodari Support Team

    Hey there

    Sorry about that, I tried your website but I was not able to replicate your problem, however, I have some suggestions for you, the easiest and best solution, in this case, is to resize your logo, right now you are using this large image: https://mytutor.com/wp-content/uploads/2019/08/summit_horizlogo_transparent-web2.png which is resized to Logo size, there is no point to do this, simply resize it to the site you want to have and your problem will go 🙂

    Another solution might be this custom css:

    .header-style-2 .header-logo a img {
    max-width: 238px;
    }

    but I recommend using the first solution

    Best wishes 🙂

    Karen Guetersloh

    This happens most often when I am in WP Admin working on creating/editing pages or posts (lots of saves, edits, previews, i.e. theme/cache reloads).

    I will try your solution and report back in 2 weeks, as I am leaving for vacation so it likely will not occur until I am back working on the site.

    Thank you.

    Amir Rather Support Team

    Sure, do let us know then 🙂

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