#139588 plugin failed to install from the theme plugin tab

Landing Forums JupiterX WordPress Theme plugin failed to install from the theme plugin tab

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  • Danz Chee

    Hi Support

    need your help for the website theme installation, I am create a new website to my client, and the hosting provider already help me to install the WordPress, because their hosting is using plesk panel, so I also not familiar with it, but after the installation of the WordPress it have the problem to install the theme require plugin, it request the FTP login details to key in at WordPress page, and I already did that part and also already successful install the require plugin.

    but when I go to install other plugin like jet element from theme plugin tab, it show me error, can you please help me to check for this problem, if anything is missing or problem from the hosting site please let me know what is it and I will request them to change it.

    thank you very much!

     

    regards,

    Danz

    Private
    Nodari Support Team
    This reply has been marked as private.
    Danz Chee

    Hi Nodari,

     

    thanks for the update, will show this to my hosting provider.

     

    thanks

    regards,
    Danz

    Alexander Hutsol Support Team

    Hello,

    You are welcome.

    Let us know if our further assistance is needed.

     

    Regards.

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