#127841 Plugins dosnt work
Landing › Forums › JupiterX WordPress Theme › Plugins dosnt work
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scoskuns-76715f10 1 year ago
I cannot install some plugins. I always get this message “Something went wrong! please try again”. I cannot install almost all available plugins. Woocommerce is very important to my products.
Amir Rather Support Team 1 year agoHey There
Please provide the WordPress login Username as well.
Regards
Tatyana Hutsol Support Team 1 year agoHello,
During investigation, I found this error:
Installation failed: Could not create directory.
The error happens if you exceed the quota limit of your server, or if the directory you are trying to reach is already full.
You need contact your hosting provider support and ask them to check this.
Let us know their reply.
By the way, I recommend you to check if you can install a plugin with default WP theme “Twenty Twenty One”.
Regards.
scoskuns-76715f10 8 months, 4 weeks agoGood day!
I want to design my product page like the example in the link; https://jupiterx.artbees.net/stone-producer/product/ …Please give me some advice, I can’t find this product page under my demo template.
And if it is not there, I would like you to help me how to create it …
Whatever I did it didn’t work to download the plugins you provided under Jupiter X. I changed the file quotas and memory limit but without success.
If you are unable to help, I will ask you to refund my money. I’ve never had so many problems with a template.
Amir Rather Support Team 8 months, 3 weeks agoHello there!
I installed Woocommerec and Jet Engine plugins for you and the Product Page is showing the correct layout now http://elbewood.de/products/
Please check now and let us know.
Regards
scoskuns-76715f10 8 months, 3 weeks agoHi Amir!
Thanks very much!
Can you please tell me where the problem was and how you fixed it?
And I’m sorry if I sounded so aggressive. Did you upload the plugins externally?
Because I still can’t upload WP Bakery (I don’t need it either, just out of curiosity).Amir Rather Support Team 8 months, 3 weeks agoHi
The issue of installing Plugins is still there, did you try these suggestions https://themes.artbees.net/forums/topic/plugins-dosnt-work/#post-127960?
Did they not work?
Regards
scoskuns-76715f10 8 months, 3 weeks agoI asked the provider and he said too many files had to be uploaded or the memory limit had to be set!
Can’t you help me with this?Amir Rather Support Team 8 months, 3 weeks agoWell, ask them to increase the memory limit at least http://elbewood.de/wp-admin/admin.php?page=elementor-system-info it is showing -1 https://take.ms/0k4iJ
Even after changing it from the wp-config.php file.Regards
scoskuns-76715f10 8 months, 3 weeks agoYes, but is this parameter not specified for the time? (-1)
And please, it always takes so long until I get an answer. Can’t that go any faster?
Amir Rather Support Team 8 months, 3 weeks agoNo worries, replying to you out of turn.
The value should probably be 256M here.
Regards
scoskuns-76715f10 8 months, 3 weeks agoThx…
My provider says they don’t care about script matters. Can’t you tell me where exactly I have to change that. Can you give me a path
Mohsin Al-Rabieai Support Team 8 months, 3 weeks agoHi there,
I checked and realized there is no issue with the plugin installation anymore. Did you already fix it?
Bests
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