#139666 Plugins update failed: undefined

Landing Forums JupiterX WordPress Theme Plugins update failed: undefined

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  • Indrek Kulli

    Hi Artbees.

    I have a problem as I can’t update plugins. Also, I saw that under my Artbees account DOMAIN USED is a sign: not used.

    This Jupiter X license was before connected to vietravel.ee but last year I revoked it and connect it to my other website Verto.rocks. Under WP admin I see the sign that Premium support has expired on Jul 16, 2021.

    I  added 2 files also.

     

     

     

    Amir Rather Support Team

    Hi there

    Support is not needed for updating the plugins, updates are free for a lifetime.

    I see all bundled plugins are up to date already https://verto.rocks/wp-admin/admin.php?page=jupiterx#/updates

    The updates for 3rd party plugins here https://verto.rocks/wp-admin/plugins.php are not dependent on the Theme or anything.

    The issue seems to be with the WordPress https://take.ms/KIMub Could you please provide the FTP details so that we can check the error logs for any error and try to provide a solution.

    FTP Host:
    FTP Username:
    FTP Password:
    FTP Port:

    Waiting for your reply.

    Regards

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