#80788 Portfolio is no longer viewable on my site

Landing Forums The Ken WordPress Theme Portfolio is no longer viewable on my site

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  • Faeda Elliott

    Hello – my portfolio is not viewable anymore: http://insquired.com/work/

    Please let me know how to fix.

    Thank you.

    Amir Rather Support Team

    Hello There,

    Before everything else, I see you’re using an older version of the Theme https://themes.artbees.net/support/ken/release-notes/

    I suggest you try updating with one of these two methods:

    via WordPress dashboard
    or
    via an FTP client.

    Both are described here: https://themes.artbees.net/docs/updating-ken-theme/

    Please take full site backup before updating.

    You can download the v4.3 zip here https://themes.artbees.net/dashboard/releases/

    Looking forward to your response 🙂

    Regards

    Faeda Elliott

    Hello –

    I have made all the theme and plugin updates to the site. The portfolio page is still not working. Please advise.

    Thanks.

    Danish Iqbal Support Team

    Hello Faeda,

     

    I checked your site and yes, I can see the issue.

    To debug the issue further, please allow me to disable the theme/plugins temporarily.

     

    Also, I see that you are using a very old version of the PHP which could be the issue here. Please contact your service provider and ask them to update the PHP version to at least version 7.

     

    Regards.

    Danish Iqbal Support Team

    Okay, I installed the “Enable jQuery Migrate Helper” plugin which is needed after the WP 5 update because WP 5 removed default support for jQuery migrate and the Portfolio seems to be working now.

    I also deactivate the “Test jQuery Updates” plugin.

     

    Please check the site and let me know.

     

    Regards.

    Faeda Elliott

    Thank you, it is working now.

    Private
    Danish Iqbal Support Team
    This reply has been marked as private.
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