#139381 Posts Selector freezes

Landing Forums JupiterX WordPress Theme Posts Selector freezes

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  • Ryan Kline

    On the homepage, when you click edit with elementor the “Posts” section that allows you to select what post to call based off the title of the post is causing the site to crash when you try to edit it. This is the section titled “Features of the Week”

    Can you look into this and see why it is crashing? Thanks!

    Private
    Ryan Kline
    This reply has been marked as private.
    Amir Rather Support Team

    Hello there

    Do you mean these here https://take.ms/Pp6m7?

    We need to disable all the 3rd party plugins on your site except the required plugin to see if it’s a plugin conflict issue, do you allow us to do this?

    Also, please kindly provide the FTP credentials(in a private reply) too, we may need to re-install the theme files on your site to investigate.

    Regards

    Private
    Ryan Kline
    This reply has been marked as private.
    Amir Rather Support Team

    Hi there

    It seems to be working on Firefox, could you please check once on the firefox browser and let me know?

    Waiting for your reply ūüôā

    Ryan Kline

    Yes, Firefox is working. Are there any plans to make it work within Chrome?

    Mohsin Al-Rabieai Support Team

    Hi Ryan,

    We believe it’s an Elementor issue and will be resolved very soon. Please stay tuned. Most probably it will be resolved in one of the upcoming Elementor updates.

    Bests

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