#81523 Problem updating Jupiter X automatically, and via dashboard

Landing Forums JupiterX WordPress Theme Problem updating Jupiter X automatically, and via dashboard

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  • Veronica Kim

    Hi Artbees,

    It has been a disaster updating the Jupiter X automatically and via dashboard the last couple of days.

    I tried updating automatically, but he update button wouldn’t work, so I tried via dashboard and it messed up my whole website.

    It seemed like the elementor was working but the header, footer, etc were all messed up.

    So I revert back to my backup but during the theme &plugin updates, the website got vulnerable and got hacked.

    The site was landing on a random scam website.

    I had to hire someone from Godaddy to perform malware, purchase firewall for protection. It’s been a disaster.

    So Right now, the malware has been done website is back to normal but I still can’t update.

    This is a school website and I can’t have that much problems with it.

    I am afraid to do any website updates anymore

    Can you guys try updating the theme and the plugin on your side, I’ve tried everything I can.

    Please help.

     

     

     

    Amir Rather Support Team

    Hi There

    I uploaded the newest v1.20.1 and the site seems to be fine.

    In case issues creep up like page content missing try rolling Back to v2.94 https://docs.elementor.com/article/382-rolling-back-to-a-previous-version-of-elementor for now.

    Regards

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