#78307 Problem when we Import the Template

Landing Forums JupiterX WordPress Theme Problem when we Import the Template

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  • Limmagine Design

    Good afternoon,
    we are facing some issues during the installation of the “OIL GAS” Template on Jupiter X. We tried both with the 5.4 version of WordPress and the 5.5 one but in both cases we are facing visualization problems – as documented by the pictures attached to the present ticket.

    Could you please help us solve the issue?

    Alexander Support Team

    Hello,

    I’ve rolled back Elementor to version 2.9.9 in Elementor > Tools > Version Control and then imported the requested template.

    Please check it now.

     

    Regards.

    Limmagine Design

    Ok thank you! Now it’s ok! But can I update the template now or in a future?

    Nodari Support Team

    Hello Limmagine

    Not yet, please wait a little bit before we release a new theme update with the fix, we are working on a new update which is fully compatible with Elementor 3+ version

    You wills ee update in the WordPress dashboard and in Jupiter X control panel > updates (You will see red mark here)

    Best regards

Viewing 4 posts - 1 through 4 (of 4 total)
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