#63409 Problem with JetPopup display conditions

Landing Forums JupiterX WordPress Theme Problem with JetPopup display conditions

Viewing 8 posts - 1 through 8 (of 8 total)
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  • Slavek Travnicek

    Hi,

    I’m trying to set the display condition of a popup to a specific post. I’m able to save the condition, but when I save the popup (as a draft), refresh the editing page, and check the conditions, the condition is gone. But it works correctly on the specific post when I check the front end.

    Also, even though it’s saved as a draft, the popup is visible to visitors on that page.

    Nodari Support Team

    Hello Slavek

    Sorry about the delay, please provide us with wp-admin login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.

    Thank you.

    Private
    Slavek Travnicek
    This reply has been marked as private.
    Nodari Support Team

    Hello Slavek

     

    Yes, indeed I was able to replicate your problem, I added new appearance  condition and after the saving it and refreshing it’s not there, and I can’t see any error in the console, this is what I would recommend in this case,

    1. Deactivate all your third party plugins and check again, there might be a conflict with the third party plugin
    2. If the above suggestion is not the case you have to contact plugin authors directly, to do this you may use their Facebook group, https://www.facebook.com/crocoblock/groups

    P.s. im im not wring there was one case with a similar problem in the past but since this is bundled plugin related we did not resolve it

    Thanks

    Slavek Travnicek

    Thanks, will try that.

    Alexander Hutsol Support Team

    Hello,

     

    You’re welcome.

    Let us know if you need more help.

     

    Regards.

    Private
    Nicolas Batel
    This reply has been marked as private.
    Nodari Support Team

    Hello Nicholas

    Well, actually you don’t need to create 2 popups for your multilanguage sites, all you need to do is to translate popup your existing popup and it will appear based on the site language: https://prnt.sc/svqbfk

    Thanks

Viewing 8 posts - 1 through 8 (of 8 total)
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