problem with Product JX

[Nicola Batini]

Hello

In the description of the product pages, if I use your Product JX with customized layout (as you can see from screenshot) there is a problem in the related products. It appears ADD TO CART BUTTON and CATEGORIES also if in the theme setting it is disabled.

Please see the related products if I am NOT using customized layout in the description: https://costabox.it/shop/casette-in-legno-da-giardino-fly/casetta-in-legno-di-abete-grezzo-300×400-cm/

Please see the related products if I AM USING the customized layout: https://costabox.it/shop/casette-in-legno-da-giardino-fly/casetta-in-legno-impregnato-color-castagno-400×400-cm/

As you can see it appears the add to cart button and categories, that are hidden in the settings.

Could you fix it?

Thanks

N.

 

e6a7bebe3a62dd464dc6b4c6693d74bc.png

[Nodari]

Hey there

Nicola, sorry but those pages have no content, https://prnt.sc/z7AeHLdF4g4H can you fix this?

Regards

[Nicola Batini]

Sorry but there must be a change when I copy and paste here.

Please try these links:

FIRST PAGE

SECOND PAGE

[Nodari]

Okay, thanks now I see them but I don’t get what is your problem with this widget, you can use settings that better suit your needs… I’m missing something?

Regards

[Nicola Batini]

Yes, please see the second page. The problem is in the related products at the end of the page. In italian it is “Prodotti correlati”.

Why there are add to cart button and categories if they are hidden in the theme customization (see screenshot)?

In the first page they are hidden, in the second no!

N.

 

df6d10d62ba236f39707f4096da16c34.png

[Nodari]

Nicola, related products do not have a separate setting in the customizer to show or hide add-to-cart buttons.
In this case, you can simply use the setting that better suits your needs, you have two options, one from customizer and one custom, use the one that you like most, is there any problem with this?

Regards

[Nicola Batini]

Sorry but you still not focus on the problem. There is a bug!!!

Please see the differences between related products in the two pages! As you said “related products do not have a separate setting in the customizer to show or hide add-to-cart buttons”. So why they are different???

There is bug, because the related products must follow my setting! Instead in the second page they are completely strange!

N.

 

[Nodari]

Hey there

“So why they are different???” – because you use different setups for widgets, on one page you have default settings from ELementro while on another you have a custom setup, I’m a really confused little bit, you just need to change one setting to match the design on those pages.
I can do this for you, ok?

Regards

[Nicola Batini]

Yes please, can you fix it for me?

Many thanks

[Nodari]

Hey there

Nicola, there is a two way to disable add to cart button on those products,
You can do this by setting the layout to Custom in the Layout setting or by disabling Add to Cart button from the widget setting, both are indicated on this screenshot: https://prnt.sc/0xaXTs3RAr8C
This is an example, you can do this for your other product pages as well

Regards

[Nicola Batini]

Hello Nodari

the problem is not there.

Could you explain me how can I remove the add to cart button in the related products below?

Please see the screenshots.

N.

d5fae34f0e93dd539a7d3c43d6740169.png 32554b968a0ad569a14dd61adf835bd8.png

[Nodari]

Nicolla, now got it, sorry for misunderstanding from the beginning.

an easy and fast solution to this problem is CSS code, add this CSS code in the Appearance > Customize > Additional CSS

section.related.products .add_to_cart_button {
    display: none !important;
}

But if you want to fully troubleshoot this problem, test for a plugin conflict, you can do this by deactivating all third-party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
I can do this for you If you allow me

Regards

[Nicola Batini]

Yes, please, could you do it?

Also because I made another change in that page, and now there are also categories that I have hidden in the settings.

So we have to remove also the categories and not only the add to cart button (see the screenshot)

Many thanks

 

28bcfcc3a12aadf81cce8ae539723fe1.png

[Nodari]

Hi Nicola

Can you please check it again?
I used this CSS in APpearance > Customize > Additional CSS:

/*single product add to cart button and category in related products section*/
section.related.products .add_to_cart_button {
    display: none !important;
}
.woocommerce .products.related ul.products li.product span.posted_in {
    display: none;
}

Regards

[Nicola Batini]

Thanks, now the add to cart button and categories are hidden. But it’s not possible to click on the product title.

Could you please make title clickable?

Thanks

N.

[Nodari]

This reply has been marked as private.

[Nicola Batini]

This reply has been marked as private.

[Nodari]

Hi Nicola

My apologies for switching languages.

Im afraid there is no option now to fix this problem, I will report it as a bug but in order to fix it will take some time, not one or two days, sorry.
At this moment you have two ways to fix this problem, one is to change the product setting to Customizer instead of Custom, this will require opening each product page, which will require some time.
Another solution is to create a single product template where you will be able to create the desired layout and will be able to fix this issue as well.

Kind regards

[Author]

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