#128952 Problems importing template

Landing Forums JupiterX WordPress Theme Problems importing template

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  • info-63bab678

    Hi,

    I installed a template but it has some problems. The styling of the sections is lost and it goes everywhere. I also see weird numbers and symbols. Especially, when I view it on the mobile version.

    Can someone help with it?

    Amir Rather Support Team

    Apologies for the inconvenience,

    Please kindly provide WP Login and (in private reply) FTP Login details so we could investigate the issue and try to resolve it.

    Waiting for your reply 🙂
    Thank you in anticipation.

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    info-63bab678
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    Amir Rather Support Team

    If you do not already have an FTP account on your server, use your cPanel or website administration tool to set one up — it will have all the information needed. If in doubt, ask your host for directions or help regarding an FTP account.

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    info-63bab678
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    Alexander Hutsol Support Team

    Hello,

     

    I checked the site and didn’t see the issue https://prnt.sc/1q3ix2s .

    Do you have the problem on a specific page?

    Could you please clarify?

     

    Regards.

    info-63bab678

    Hi, I got the issue when I used the template Data Analysis. I’ve switched the template to Accountant and the problem is gone.

    Tatyana Hutsol Support Team

    Hello,

     

    Do you still want to use the “Data Analysis” template?

    If so, do you allow us to install it and investigate the issue?

     

    Thank you.

    Regards.

     

    info-63bab678

    Hi,

    I would like to use the Service pages of the template Data Analysis. I will continue to use the template Accountant as the main template.

    Could you help me with that?

    Thanks

    Tatyana Hutsol Support Team

    Hello,

     

    If you want to use Service page only, you can use “Content Import” option when installing the template.

    Please try it and let us know the result.

     

    Regards.

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