#126752 Products List not conforming to settings of 3 columns
CreativeFuse Support 3 months, 1 week ago
We seem to be experiencing an issue where the products list is no longer showing 3 columns. For some, even though we have the settings to 3 columns it still only displays the products listing in one page. We want it to go to 3 columns.
Here’s what it looks like currently: https://www.dropbox.com/s/9jsqnhcqlkvp27d/1-column-current-but-do-not-want.png?dl=0
Here’s what we want it to look like and what it was before: https://www.dropbox.com/s/7o3pbvr36hmbhk1/3-columns-before.png?dl=0
Here’s the active page: https://customgraphics.ghent.com/shop/Nodari Support Team 3 months, 1 week ago
Sorry, I can’t enter into the dashboard, could you please verify admin details? https://prnt.sc/1dtfp93CreativeFuse Support 3 months, 1 week ago
I don’t know why it does that, but it will work on the second attempt using the same login info I provided, lol.
AndyCreativeFuse Support 3 months, 1 week ago
To clarify, you may have to try it once, let it error and then try it a second time in the same session and it should work. Again, not sure why this is. If you have any ideas, let me know. Otherwise, I’m more interested in fixing the issue I mentioned above.Nodari Support Team 3 months, 1 week ago
Yep, it worked now 🙂
Well, as I can see you are using custom template on your product list page, here is it: https://customgraphics.ghent.com/wp-admin/post.php?post=590&action=elementor# this is why you have a single column for products, you need to change settings of this template
Let me know if you still have any questionsCreativeFuse Support 3 months ago
Yes, but we have not changed anything about the way we had it setup other than making plugin updates. So I’m wondering why this happened. We need it to be tied to the way it was originally setup. Which we had set to 3 columns and it still is. Plus when we go to edit the archives it clearly says to edit it in Customizer, which is where the 3 column setting is.
AndyPrivateNodari Support Team 3 months agoThis reply has been marked as private.CreativeFuse Support 3 months ago
Thanks, it is correct!CreativeFuse Support 3 months ago
Can you direct me to where the Elementor display condition was? I can’t seem to locate it and I’d like to style the hover effect on the product. There was one before, but it’s no longer there.