#77638 Purchase code is not valid

Landing Forums JupiterX WordPress Theme Purchase code is not valid

Viewing 7 posts - 1 through 7 (of 7 total)
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  • Mehdip

    Hi,

    Please check the attachments for my invoices from Envato.

    Unfortunately, I could not activate my purchase.

    Purchase Code:

    0d6b63ca-6ce7-4c1e-bf90-d3b0c<wbr />bccd442

    Private
    Mehdip
    This reply has been marked as private.
    Amir Rather Support Team

    Could you please send over your site URL and administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.

    Mehdip

    I always register my purchase code here:

    I didn’t use it on a website.

    please check the attachment.

    Amir Rather Support Team

    Hi There

    None of the attached PDF files above have the Purchase Code mentioned

    Could you please provide the invoice that has the Purchase Code shown on?

    Regards

    Private
    Mehdip
    This reply has been marked as private.
    Danish Iqbal Support Team

    Hello Mehdip,

     

    I checked the Purchase Code but unfortunately, there seems to be some issue as it’s not generating an API key.

     

    This is something that is wrong at the Envato’s end. Please contact the Envato support and tell them about this and ask them to check your Envato account.

     

    Regards.

Viewing 7 posts - 1 through 7 (of 7 total)
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